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Goals and Symptoms There is an application with Altivar 38 with pump switching card where the auxiliary pump is driven by an Altistart 48.There is also Modbus connection where the master is a Twido PLC and the slaves are the ATV38 and the ATS 48. The problem is that en error ERR 7 (erreur LS) is appeared at the ATV38 display.What kind of error is that and what can we do about it? Facts and Changes ATV38 with Modbus connection Causes and Fixes Product trips transiently to \'Err3\' or \'Err7\' fa...
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Issue: Can you run a single phase motor with an ATS22 or ATS48 softstart? Product Line: Altistart 22, Altistart 48 Environment: All Cause: Single phase Resolution: No single phase option for this unit.
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Issue: Information is needed to facilitate installation and programming. Product line: Altistart ATS48 Environment: All models, all serial numbers Cause: None Resolution: Instruction Bulletin, S1A37491, includes information for installing and programming the ATS48. Instruction Bulletin, 30072-451-28, is a Maintenance and Repair manual. Use this URL to the Download Center: https://www.schneider-electric.com/en/product-range/689-altistart-48/
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Issue: Does the ATS22 use 24vdc control voltage? Product Line: ATS22 Environment: All products of ATS22 Cause: N/A Resolution: The ATS22 do not use 24vdc control voltage externally. The ATS22...S6 series uses external 220Vac and the ATS22...S6U series uses 120Vac. Both have internal 24vdc (used to activate the logic inputs) but you would have to bring the appropriate control voltage to use the internal voltage.
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Issue: Where can I download SoMove software? Product Line: SoMove Software Environment: All Cause: Needs SoMove software and DTM files Resolution: Below are the Links for SoMove Software and DTMs for AC Drives and Softstarts. DTM files will need to be installed for drive profile recognition prior to connection through Somove. SoMove core software: https://www.schneider-electric.us/en/download/document/SoMove_FDT/ DTM file for Altivar 600 series process drives  ...
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